Frequently Asked Questions
Everything you need to know about shopping at Wirecutter Store
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items in their original packaging. Please visit our Returns Center to initiate a request and receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are the products covered by a warranty?
All products sold at Wirecutter Store come with a standard 1-year manufacturer warranty against defects. Extended protection plans are available for select electronics.
Can I change or cancel my order after it's placed?
We process orders quickly, but you can request a change or cancellation within 60 minutes of purchase by contacting our support team via live chat.